Privacy Policy

Last Updated: October 5, 2025

At Car Reservation Desk and its affiliate companies (collectively, “Car Reservation Desk,” "we," "us," or "our"), we value your privacy and are committed to protecting your personal data. This Privacy Policy explains what information we collect when you use our car rental services, how we use and safeguard that information, and your rights. By using our services online or by phone, you agree to the practices outlined below.

1. What Information We Collect

We collect Personally Identifiable Information (PII) that can be used to identify you or someone you're booking for, such as:

• Full Name and Date of Birth
• Address and Contact Information
• Email and Phone Number
• Payment Information (e.g., credit/debit card details)
• Driver’s License or Passport Number (if required by rental provider)
• Rental Preferences or Special Requests

If you submit information on behalf of other individuals, you must have their consent to provide it to us.

2. How We Collect Your Information

We collect personal information through the following channels:

Online: When you make a car rental booking or account registration on our website.

Offline: When you reach out to our customer support team via phone, email, or chat.

From Third Parties: We may receive information from our partners or affiliates, where legally permitted.

3. How We Use Your Information

• To process and confirm your car rental bookings.
• To communicate rental details, confirmations, and any updates.
• To provide customer support and manage any inquiries or issues.
• To send promotional offers or updates if you have opted in.
• To comply with applicable legal or regulatory obligations.
• To improve user experience and personalize our services.

4. Sharing Your Information

We may share your personal data with trusted third parties in the following situations:

• Car Rental Providers: To fulfill and manage your reservation.
• Payment Gateways: To securely process transactions (e.g., Stripe, PayPal).
• Marketing Affiliates: If you’ve opted in to receive third-party promotions.
• Authorities: If required by law or for fraud prevention, safety, or dispute resolution.

5. Security of Your Information

We use industry-standard security measures like SSL encryption, firewall protection, and secure payment processing via PCI-compliant providers. Full credit card details are not stored on our servers.

6. Your Rights and Choices

You have the right to access, correct, update, or delete your personal data, subject to applicable laws. You can also opt out of promotional emails at any time by clicking the “unsubscribe” link or contacting us directly.

7. International Data Transfers

Your personal data may be transferred to and stored in countries outside your own, where our third-party providers operate. Such transfers comply with applicable data protection regulations.

8. Data Retention

We retain your data only as long as needed to provide our services and fulfill legal obligations. When no longer required, your data is securely deleted or anonymized.

9. Updates to This Policy

Car Reservation Desk may update this Privacy Policy periodically. Any changes will be reflected on this page with a new effective date.

10. Additional Information

For more information, please review our Terms and Conditions and Refund Policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy, please reach out to us at info@carreservationdesk.com or call us at +1-844-275-3545.